Call for an appointment: 
Concord, NC 704.782.1012




Gail Vermillion
Doctor's Appointment Coordinator, Osha Supervisor

Do you love chocolate?...So does Gail!  This chocolate addict loves M&Ms and soft-serve vanilla ice cream dipped in chocolate.  She has been working with Dr. Pat for 22 years and in the dental industry for 32.  Her favorite college team is Appalachian State, but don't worry, she is not a band wagon fan; she liked the Mountaineers long before they won the National Championship!  Gail has been happily married to David for 34 years.  The couple has 2 sons, Adam, a junior at App State and Philip, a senior at CCHS.  Outside the office, Gail and her family enjoy spending time at the beach.  She also loves to shop and decorate.  Although her favorite hobby, watercolor painting, has been on the backburner since she had children, Gail hopes to pick up the brush again soon! 

Favorite Band:  Rascal Flatts

Favorite TV Show:  CSI

Celebrity Crush:  Robert Redford


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Natalie Farrell
Certified Dental Assistant

When asked what she would take with her if ever a contestant on Survivor, Natalie's answer made Dr. Pat proud, she said "A toothbrush, because furry teeth are gross!"  Born and raised in Kannapolis, she has worked with Dr. London for 17 years.  She and her husband, Jeff, have been married for 16 years and their pride and joy is their dog, Mazda.  In her spare time, Natalie loves to read and if she were not working for Dr. London, she says she would like to be a librarian.  She believes laughter is the best medicine and would love to one day meet Billy Graham.  Her favorite band is the Casting Crowns, in fact, if she had to listen to one CD for the rest of her life, it would be their "Life Song."

Favorite Movie:  Dodgeball

Office Snack:  Cheese Doodles

Something that makes her unique:  "Thought I had prostate cancer" (Nat is the office hypochondriac!)




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Kimberly Roberts
Registered Dental Hygienist

The former Miss China Grove, Kim Sherrill, can supposedly still recite the Preamble to the Constitution that she learned in the fourth grade.  Quiz her at your next visit!  When she is not cleaning teeth, Kim enjoys baking, going to the YMCA, and spending time with her family and friends. You may catch her snacking on popcorn around the office, but her dream job is to be a professional cupcake maker!  Kimmy and her husband, Jason, have two miniature Dachshund's Lizzie and Jules.  She has been working for Dr. London for over six years and hopefully many more to come.

Favorite Flavor Ice Cream:  Hershey's Ultimate Oatmeal Cookie

Favorite College Team:  Tarheels (because it's the favorite of the lady that signs her pay checks!)

Favorite Vacation Spot:  Anywhere with an ocean





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Renee Yow
Registered Dental Hygienist

The only one in the office who has ever milked a goat, Renee has been nicknamed by her co-workers, "Stanly County."  This small town girl from New London, NC, has worked for Dr. Pat for three years.  When she is not in the office, Renee enjoys golfing, gardening, shopping and playing with her two beautiful daughters, Shelby and Sydnie.  Her favorite office snack is chocolate oatmeal cookies, but only from her co-worker, Deanna's, oven!  If she were not working for Dr. London, her dream job would be a stay at home mom.

Favorite TV Show:  Cold Case Files

Favorite Movie:  Anything scary!

Favorite Ice Cream:  Homemade Banana






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Cherry Utley

Office Manager

Hailing from Kannapolis, NC, Cherry's red hair fits her personality and her name perfectly.  A Tarheel fan, she enjoys gardening (both flowers and vegetables) and you will find her in the kitchen all summer long freezing and canning her own produce.  Cherry also likes decorating projects, reading and riding her brand new bike....watch out Concordians!  She has been married to her husband, Jack, for 31 years and has one daughter, Dara, who is also married.  Cherry is not picky when it comes to vacation spots, she loves both the beach and the mountains!  The quote Cherry lives by is, "When you come to the end of your rope, tie a knot and hang on."

Years with the office :  19

Office Snack:  Addicted to Starbucks

Celebrity Crush:  Tom Selleck (she loves those dimples!)

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Tracy Driver
Insurance Specialist

After 10 years of working for Dr. London and a lifetime of being her baby sister, Tracy, the office comedian, knows the boss better than anyone.  A graduate of UNC-Chapel Hill, this sports fanatic's claim to fame is that she went to school with Michael Jordan.  Her two sons, Nathan, 16 and Noah, 13, keep her busy when she is away from the office, but the apple of her eye these days, is her Boston Terrier, Bizkit.  In her free time, Tracy enjoys watching football, reality TV, Grey's Anatomy and Friday Night Lights.  When asked what one item she would take if she were to go on Survivor, Tracy did not hesitate and said, "MASCARA!"

Favorite Quote:  "Never eat yellow snow!"

Office Snack:  Diet Sunkist

Celebrity Crush:  "Dr. McDreamy"








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Deanna Helms

Registered Dental Hygienist

Deanna and her husband, Brandon, are expecting their first baby in January 2008, which is the reason she constantly craves chocolate.  Her two dogs, Bailey and Bella, will have to take a backseat when the new baby arrives!  Around the office, Deanna is known as "Weenie."  In her free time she enjoys Grey's Anatomy and shopping til she drops.  If she were not working for Dr. Pat, her dream job would be a housewife.  Lets hope she doesn't leave us for Wisteria Lane!

Favorite TV Show:  Grey's Anatomy

Favorite Movie:  Dirty Dancing

Favorite Singer:  Tim McGraw





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Jamie Hackett
Treatment Coordinator

Meet Jaime Hackett....with a laugh that resonates throughout the office and a crazy accent to match.  This Pennsylvania native has worked with Dr. London just over a year.  Dr. Pat calls her a "Human Tornado,"  and she is certainly a force to be reckoned with.  A Cincinnati Bengles fan, who loves to scrap book and shop, when Jaime is not running around the office, she is spending time with her family.  Jaime and her husband, Milton, have been married for eight years and have two children, 6 year old, McKenna and a 3 year old, Jamieson.  She says her love of people and teeth inspired her to pursuea career in dentistry, so be sure to flash her your pearly whites!

Favorite Singer:  Mary J. Blige

Favortie TV Show:  Flip that House

Celebrity Crush:  LL Cool J

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Michele James
Hygiene Appointment Coordinator


The ultimate Bon Jovi fan, Michele has been with Dr. London for four years.  She has one child, Jacob, and he is the light of her life, although she says he can be a bit sneaky.  When she is not scrap booking or watching her soaps, Michele likes to vacation at Myrtle Beach.  A native of Concord, Michele loves chocolate ice cream and her favorite office snack is goldfish.  When asked what made her get into dentistry, she jokingly replied, "The four day work week definitely helped to sway my decision!"  Obviously, Michele did not have to think very hard about her favorite song, "Living on a Prayer."

Favorite TV Show:  Army Wives

Dream Job:  Crime Scene Investigator

Celebrity Crush:  (as if we even needed to ask) JON BON JOVI





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Haley Shuping
New Patient Coordinator, Marketing Director

Towering over the ants, five foot nothing, Haley, is the first face you see when you walk in the front door.  Her co-workers say her purses are bigger than her and they're probably correct!  Haley sure took a liking to Dr. Pat's oldest son, and they recently celebrated their two year wedding anniversary.  Haley and Jonathan have given Dr. Pat two wonderful grand-puppies, a malti-poo, Sophie and a chocolate lab, Barkley.  Also a graduate of UNC-Chapel Hill, Haley has worked at the office for one year.  In her free time, Haley never misses an episode of Grey's Anatomy and is a self-proclaimed shop-aholic.  In fact, she says if she were not working for Dr. London she'd be a buyer for a clothing designer.

Favorite Ice Cream:  Chocolate with crushed oreos

Favorite Movie:  It's a Wonderful Life

Favorite Band:  Guster



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Brandy Green 
Dental Assistant

The newest member to Dr. Pat's staff, Brandy Green, is a native of nearby, Harrisburg, NC.  Her 7 year-old daughter, Emma, and her 3 year-old son, Jake, keep her quite busy outside of the office.  She shares an affinity for peanut butter milkshakes with Dr. Pat.  So, stop by Cookout on your way to the office and score some brownie points with the new girl!  Brandy cheers for the Tarheels and enjoys vacations to the Outer Banks.  You'd never know it, but in her free time, she also enjoys playing poker!

Favorite TV Show:  House

Favorite Quote:  "See ya, wouldn't wanna be ya!"

Favorite Movie:  Sweet Home Alabama








The Dental Bug

She has been employed by Dr. London for 3 years, but recently received a makeover. She loves traveling, low gas prices, children and great smiles! You may see her around town, if you do, please wave or blow your horn. She loves attention!!

A very special patient of Dr. London's refers to Flossy as "Dr. Pat's Purple Pain Preventer!" He says Flossy's duties can best be summed up as "traveling the county to help children fight tooth decay and prevent cavities!" 



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